Unified Communications

Enhance Communication and Collaboration

IP Telephony

Crystal Technologies Limited offers comprehensive Unified Communications Solutions with robust features. We provide IP telephony services that go beyond the traditional telephone system to deliver value to your business. It’s simple, affordable, and flexible, eliminating the cost of managing outdated phone systems or the limitations of shared cloud PBXs.

In addition to the many in-built features designed to improve productivity and efficiency, IP telephony cuts communication costs by far from phone bills to the cost of scaling your VoIP phone system.

Further our IP telephony is easy to install and configure for your business. It gives you freedom to install your PBX and SIP trunks or IP phones to use, saving you money and installation time. You can setup the phone system in minutes and tap into the power of IP telephony to grow your business.

Stay better connected and be more productive

Contact Center

A Call Center is an essential tool for maximizing employee productivity and enhancing customer service. Simplifone Technologies Limited offers robust call center tools with advanced features that ensures your employees work efficiently, giving you the capability to monitor their progress, and enable you to provide valuable interactions. In addition, our call center facilities give you the advantage to generate more sales, offer better customer service, rapidly resolve issues, and build customer relationship.

Our Call center offers you all tools you need to track your agents’ performance and improve productivity. You can monitor answered calls, abandoned calls, average longest waiting time, and more to ensure your call center is running as expected at any given time. Moreover, reports are continually generated to track the performance of the call center in order to apprehend changes when need be.

Host Virtual Meetings

Video Conferencing

Video conferencing is a key part of daily business communication which has made it possible to stay in touch with your team while travelling or give a sales presentation remotely. Simplifone Technologies Limited offers integrated video conferencing solutions, you host virtual meetings to save time and money while enjoying face-to-face communication.

You can easily launch Video conferences with a few mouse-clicks and can be used for a wide variety of everyday communication needs to boost productivity and eﬃciency. Participants can easily join meeting from anywhere without the need to download a software or plugin, enabling better user experience for all. Fitted with advanced features, companies of all sizes can leverage video conferencing as a real-time collaboration and meeting tool to enhance productivity and communication. Mobility

3CX’s smartphone clients enterprise mobility connects you to your office from anywhere, enabling every form of communication including calls, messages and video conferencing. With the 3CX smartphone apps, you can communicate with colleagues and customers with no geographic limitations. In addition, you can make inter-organization calls free of charge using the 3CX mobile app with your own extension.

With 3CX’s Unified Communications Solution, you are guaranteed efficiency, increase productivity, improved customer collaboration and almost 80% cut on phone bills. Never miss a call as 3CX finds you on your smartphone, and the caller won’t even know you’re not sitting at your desk.

Communication Made Easier

Mobility

Our unified communications enterprise mobility connects you to your office from anywhere, enabling every form of communication including calls, messages and video conferencing. With the UC smartphone apps, you can communicate with colleagues and customers with no geographic limitations. In addition, you can make inter-organization calls free of charge using the mobile app with your own extension.

With our Unified Communications Solution, you are guaranteed efficiency, increase productivity, improved customer collaboration and almost 80% cut on phone bills. Never miss a call as 3CX finds you on your smartphone, and the caller won’t even know you’re not sitting at your desk.

Bringing together all the ways your business communicates

Managed Unified Communications

At Simplifone Technologies Limited, we understand the perfect need for seamless communication in any organization. Our fully managed end-to-end unified communications solutions takes care of all your communication needs from IP Telephony, contact center, video conferencing, and much more to allow you to focus on your core business goals.

Our subscription-based service consolidates your multiple networks, significantly reducing operating costs without upfront investment. Further, we save you all the trouble of bills from multi-vendors: single bill and single helpdesk number makes billing issues easier to resolve.

We Do Everything With Passion

e address the challenge of dealing with the multiple technologies that you require to run your business successfully without worrying of its support, implementation and the skills required.

150 +

Completed Projects

150 +

Happy Client

90 %

24/7 Support

Start Your Project with Us

We’ve been providing IT services to businesses in the Kenya area for over 10 years now. Whatever your goal or project size we will handle it with utmost proficiency.