Managed IT Services

support

Professional Support Services

Simplifone Technologies Limited provide on-site and off-site support from a technician purely dedicated to you. Our highly qualified team member will manage and monitor your systems, do the upgrades when needed, identify and fix any issues. They are always available to offer technical advice and consultation.

If your small or medium-sized business can’t justify the cost of full-time IT staff, we provide the perfect solution: A managed IT services package, which provides you with access to our managed service provider specialists for all your IT needs.

Simplifone Tech professional managed services include:

24/7 monitoring and support from our professional managed service provider staff
One low, fixed monthly rate for all your IT support needs
Enhanced productivity for your company through professional managed services
Oversight and management of all systems, helping circumvent problems
Managed IT services for all components, including hardware and software

Proactive Maintenance & Monitoring

Keeping your system up to date is critical in preventing malicious attacks that can be brought by virus or malware from vulnerabilities from your operating systems. Keeping up with all these can be really cumbersome and this is where we come to your rescue.

Simplifone Technologies Limited highly skilled team in always on the lookout for any potential problems before they arise. This involves monitoring of IT services covering server and software updates, data backup service, anti-virus monitoring service and maintenance, as well as firewall monitoring service and hardware device management.

As your trusted managed services provider, Simplifone Technologies Limited offers device monitoring capabilities and proactive maintenance services that deliver a wide range of advantages to your IT security.

Not only will we monitor your environment to ensure that you can detect and expose malicious activity quickly, we’ll also implement a proactive maintenance strategy that integrates security, monitoring, and performance optimization for comprehensive IT network support.

Data Backup and Quick Disaster Recovery

At Simplifone Technologies Limited offer the best back up and disaster recovery managed solutions that work cohesively to ensure a company’s business continuity. Our advanced backup and disaster recovery systems are designed to reduce downtime in case of disaster. In additions, there is real time round the clock backup and monitoring, that makes sure all your data is automatically remotely backed up hence you do not have to worry about losing any data.

Downtime is highly damaging for an organization. When data loss occurs, expenses go beyond basic recovery costs. Invariably, the company experiences a loss in productivity and revenue as well. This kind of risk is important enough to get executive-level attention, and it has spurred IT leaders to go beyond traditional backup and recovery to seek out new methods that can, perhaps, enable them to avoid a “logical” disaster altogether. Thus, it is vital for organizations to have clarity about BCDR and cybersecurity plans, which are two different concepts but intertwined together.

Backup is taken in case we accidentally delete or uninstall applications, the device gets corrupt or damaged, and we can always restore the backup data in the future. This is a simple use-case scenario of disaster recovery.

Companies must prioritize or grade their data according to its criticality during any emergency. Key pieces of information that are commonly stored by businesses be that employee records, customer details, loyalty schemes, transactions, or data collection, needs to be protected. Disaster recovery is a set of plans and strategies that are in place for swift re-establishing the access to applications, data, and IT resources post a mishap or an outage. Disaster recovery sites are the exact replica of data servers.

Managed Cyber Security Services

Cyber Security

Simplifone Technologies Limited provides robust cyber security solutions to secure your network and keep your organization safe from cyber-attacks. Our cyber security system will block any malicious emails and prevent malware downloading from any endpoint. Our cyber security experts will always ensure your computers and servers are remotely patched by our automated systems to provider defense against threats and protection against attacks. Our system allows real time alert or any malware before it enters your systems.

We understand the challenge organizations face in finding, retaining, and training skilled IT security staff that puts IT security protection out of reach for many organizations. Therefore, we offer an effective and cost-effective alternative to ensure security across your networks, devices, websites, and more. Our expert security professionals help remove the burden of around-the-clock Cybersecurity monitoring from your organization’s already taxed internal IT staff.

Virtual CIO Services

Our Virtual CIO consulting service provides a senior executive that serves as a CIO and IT advisor to your business. Our Virtual CIO will possess a technical background and be familiar with a broad range of IT platforms and technologies but will be looking to apply technology solutions enabling you to reach your business objectives.

With us, you get;

to ensure that your IT and the business work together towards the same business goals
to minimize operational impacts and handle them appropriately when they do occur
to ensure and sustain the productivity of your business
to ensure your IT is well structured and runs efficiently
to ensure that the business hardware, software, services, contracts and cloud services are well selected and implemented to maximise staff productivity
to monitor and manage the IT performance
to ensure that Change projects are assessed for feasibility, business requirements are well defined, and the change is handled appropriately to maximise success and staff uptake
to ensure that staff communications are cost-effective and maximise collaboration and information sharing; and
to have 360 Degree clarity around the current and future state of your business.

We Do Everything With Passion

e address the challenge of dealing with the multiple technologies that you require to run your business successfully without worrying of its support, implementation and the skills required.

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Completed Projects

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Happy Client

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Start Your Project with Us

We’ve been providing IT services to businesses in the Kenya area for over 10 years now. Whatever your goal or project size we will handle it with utmost proficiency.